The order-ahead lane deploys technology McDonald’s said allows employees to begin preparing customers’ orders when they’re near the restaurant. The location’s app updates, food and beverage conveyor, and new kitchen format, all work to streamline operations, the brand said. “The technology in this restaurant not only allows us to serve our customers in new, innovative ways, it gives our restaurant team the ability to concentrate more on order speed and accuracy, which makes the experience more enjoyable for everyone,” Keith […]

Teen speaks out after being attacked while working at Antioch Jack in The Box A 16-year-old employee at an Antioch fast-food restaurant says she was attacked while on the job when customers became irate over finding a hair in their food. The teen says she’s traumatized and in pain from her injuries. She and her mom are sharing surveillance video of the incident. ANTIOCH, Calif. – A 16-year-old girl is speaking out about being brutally attacked while working at a […]

McDonald’s and Chipotle Mexican Grill say customers squeezed by inflation are choosing cheaper menu items and visiting their restaurants less often, signaling trends that could be hitting the broader restaurant industry. The two companies were among the first restaurant chains to report their second-quarter results. Wingstop, Starbucks and Taco Bell owner Yum Brands are all scheduled to release their earnings reports within the next week. Starting around mid-May, Chipotle said on Tuesday that low-income customers were visiting its restaurants less […]

Print Saturday, January 29, 2022Lisa Robinson, WBAL-TV 11 Getting fresh food to Baltimore neighborhoods has long been a challenge. Now, there is a new initiative helping corner stores go green. SpringForward Farms, based out of Laurel, is working with Johns Hopkins researchers and the community on a new pilot program. “They are developing an app called the BUD app to help link producers to corner store owners,” said Julie Buisson, the business operations manager for SpringForward Farm. Shop owner Krystal […]

In the post-pandemic era, health is no longer a second option but one of the major priorities for people. Healthcare expenses are not being spared and individuals are consciously switching to a healthy diet and lifestyle. The diet that we consume on a daily basis has a significant impact on our overall health and well-being. Many restaurants and eateries are now trying to incorporate healthy options into their regular menus. Fast-food giant McDonald’s is also aiming to cater to health-conscious […]

The night staff of a southern Indiana fast-food restaurant walked off the job in protest on Saturday, with the eatery’s patrons left to discover a note saying that the restaurant was unsanitary and the workers were underfpaid. In the note left on the drive-thru speaker of a Jeffersonville Rally’s, the manager wrote that he had “had enough” and that all of the employees had left the building. A reporter from WHAS in Louisville, Kentucky, just across the border from Jeffersonville, […]

While some restaurant chains managed to weather the pandemic quite successfully, finding new ways to grow and reach their customer base, for others, the year of unprecedented crisis exacerbated a downfall that was years in the making. The following brands have slowly been falling out of favor with customers for years, a trend which is now more obvious thanks to mass store closures and plummeting sales numbers. The only remaining question is: will they evolve or completely fall victim to […]

Some fast-food chains are trying to convert customers into staff, an Outmatch executive said. Amid the labor shortage, they are offering free food to potential hires, Kelly Ann McGrath said. Applebee’s, for example, offered free appetizers to applicants during its national hiring day. Loading Something is loading. Some companies like fast-food chains are offering free food and discounts to convert customers into new hires during the labor shortage, a hiring executive said. “A lot of our restaurant clients have been […]