Comment on this storyComment At a Waffle House in Georgia, the customer is not always right. The fast-food restaurant was inundated last month with orders for a waffle sandwich that wasn’t on the menu — but was on TikTok. According to videos on TikTok, Waffle House posted handwritten signs pleading with customers to stop ordering a special combo they had seen on social media: “Order from the menu,” one sign read. “We are not making anything you saw on TikTok!!” […]
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Chances are, you’ve eaten out at a restaurant, placed a take-out order, or grabbed a meal from a fast food drive-thru. But do you ever wonder about what goes on in the restaurant and service industry that you don’t see as a customer? I rounded up a bunch of responses from restaurant and grocery store employees, chefs, servers, hostesses, and more on the subreddit r/askreddit and from the BuzzFeed Community. Here are the industry secrets they spilled. 1. “I work […]
California Gov. Gavin Newsom on Monday signed a nation-leading measure giving more than a half-million fast food workers more power and protections, despite the objections of restaurant owners who warned it would drive up consumers’ costs. The landmark law creates a 10-member Fast Food Council with equal numbers of workers’ delegates and employers’ representatives, along with two state officials, empowered to set minimum standards for wages, hours and working conditions in California. Newsom said he was proud to sign the […]
SACRAMENTO — California legislators signed a nation-leading measure giving more than a half-million fast food workers more power and protections, despite the objections of restaurant owners who warned it would drive up consumers’ costs. Gov. Gavin Newsom signed the law on Monday, creating a 10-member Fast Food Council with equal numbers of workers’ delegates and employers’ representatives, along with two state officials, empowered to set minimum standards for wages, hours and working conditions in California. The law caps minimum wage increases for fast food […]
As more employees return to the office — and their daily commutes — fast-food chains are ramping up promotions and loyalty programs in a move to make fast-food breakfast a part of workers’ morning routines. “Breakfast is the most profitable part of the day,” said Lauren Silberman, a restaurant analyst with Credit Suisse, a financial services company. McMuffins, Baconators and an array of coffee concoctions and donuts helped fuel $35 billion in fast-food breakfast sales in 2020, according to research […]
Two workers at a North Carolina fast-food restaurant stabbed each after getting into a fight, police said.The Asheboro Police Department said in a news release that officers responded to a reported stabbing at a Wendy’s restaurant, news outlets reported.Officers found one of the stabbing victims at the scene. The victim was taken to a local hospital for treatment.The Randolph County Sheriff’s Office sighted the suspect’s car in Randleman and took them into custody during a traffic stop. The suspect was […]
Last week, UCLA published a study that examined fast food restaurant workers in Los Angeles, showing how fast food employees often experience challenging work conditions and ultimately run a higher risk of contracting COVID-19 due to labor violations. LA’s fast food workers number approximately 150,000, and are mostly women and minorities. These employees are also in charge of enforcing COVID-19 safety protocols, while working within close proximity to each other, especially cooks, who have the highest COVID-19 mortality rate among […]
Employees have been berated, attacked, had food thrown at them, and worse. A new report tallies 77,000 violent encounters on the job. In the spring of this year, Perla Hernández, an employee at a Burger King store in Campbell, California, was making a burger when she heard some commotion in the dining area. Stepping out of the kitchen, she was terrified to see a customer brandishing a knife in what appeared to be a dispute with another diner, Hernández recalled […]
Walk around any restaurant district or fast-food court, and you’re likely to see a “Help Wanted” sign on the window. Restaurants all over America are struggling not only to hire employees but also to retain them – even with higher wages. A study by Black Box Intelligence and Snagajob dives into the issues plaguing the restaurant world in 2021 and explains where potential workers are going. Black Box Intelligence is a data and insights provider for the restaurant industry, and Snagajob is a […]
