Chances are, you’ve eaten out at a restaurant, placed a take-out order, or grabbed a meal from a fast food drive-thru. But do you ever wonder about what goes on in the restaurant and service industry that you don’t see as a customer? I rounded up a bunch of responses from restaurant and grocery store employees, chefs, servers, hostesses, and more on the subreddit r/askreddit and from the BuzzFeed Community. Here are the industry secrets they spilled. 1. “I work […]

In the fast-food world, there is a lot of competition. Between the largest chains in America to dueling sandwich shops, coffee shops, and burger joints, there’s an abundance of places to choose from. The brutal part for these rivaling companies? The competitiveness of the QSR market means that there will always be “winners” and “losers.” When customers begin to show a preference for one chain over the other, the popularity of former favorites can fade faster than a flash in […]

Based on first appearances, the HiHo Cheeseburger at the corner of Coldwater Canyon and Ventura in the Studio City section of Los Angeles isn’t much to get excited about. Apart from the location, inside an appealing new complex of shops and restaurants centered around a tree-filled courtyard, the latest location of one of LA’s favorite fast food brands is just another burger joint out of millions, complete with slightly rushed service and an overflowing soda machine. But then you place […]

When you need to grab a meal in a pinch, few options are faster than the drive-thru lane. But as fast food connoisseurs know, not all chains are created equal. If you’re in a hurry, stay away from Chick-fil-A. The fried chicken chain has the slowest average drive-thru experience at 8 minutes and 29 seconds. The fastest, on the other hand, was KFC, which got customers in and out in an average of 5 minutes and 2 seconds. That’s according […]

New York CNN  —  Every second counts in drive-thru lanes for fast food chains. A recent study showed Chick-fil-A had the slowest one — but only because it’s so popular and there are so many cars in line. Taco Bell led the pack in speed of service, with an average time of about 221 seconds, followed by Dunkin’ Donuts, KFC and Arby’s. But this metric doesn’t factor the number of cars in line. In that category, Chick-fil-A is the clear […]

A worker hands a customer their order in the drive-through of a Wendy’s fast food restaurant in Pinole, California, on Wednesday, May 25, 2022. David Paul Morris | Bloomberg | Getty Images Wendy’s is often credited with pioneering drive-thru ordering, but the burger chain’s drive-thru accuracy and customer satisfaction scores lagged behind its rivals this year, according to a new study. The study released Tuesday comes after drive-thru lanes became even more of a critical sales driver for the fast-food […]

While vacationing in Madrid, there are a few things that you have to do to check off all of the diligent-tourist boxes. First, marvel at the beauty of Salvador Dalí’s artwork at the Museo del Prado, imbibe in all of the red wine from Rioja, and finally, eat, eat, and eat all of the amazing food. Of course, this entails noshing on mucho churros dipped in melted chocolate, scooping up all the seafood paella, and ordering so many tapas (pan […]

When the United Nation’s World Food Programme sets records, it does not bode well for the world. Since 2020, when the programme assisted 116 million people, each year has been record-breaking. This year it will assist over 150 million people. Acute hunger is driven by three things: conflicts, climatic shocks and the dramatic economic and social fallout from the Covid pandemic. These are exacerbated by structural weaknesses, such as inequalities and a glaring lack of social safety nets, which make […]

Water, avocados, nuts and seeds, fatty fish like salmon, and certain oils — which do not currently qualify as “healthy” — could earn the distinction under the new guidelines. The new definition of “healthy” emphasizes whether a food fits into a healthy dietary pattern overall, as opposed to just focusing on a food’s individual nutrients. Salmon, for example, which isn’t considered “healthy” under the current definition because it is high in fat, would earn the new “healthy” distinction because it […]

On September 28, the U.S. Food and Drug Administration (FDA) proposed an updated definition for the term “healthy“ when it’s used on food labels, to be more consistent with the latest nutrition science and the current dietary guidelines for Americans, according to a news release. The change to the requirements for a “healthy” label is part of a larger national strategy on hunger, nutrition, and health that aims to reduce some of the chronic diseases that are caused by eating […]